1. General Terms and Conditions:

All German NAVIS offices (NAVIS AG Hamburg, NAVIS GmbH Bremen, NAVIS GmbH Hannover, NAVIS AG Niederlassung Freiberg) and the joint-venture companies of the Sea Transport Alliance (CRETSCHMAR – NAVIS Seehafen-Spedition GmbH, Lebert – NAVIS Übersee-Spedition GmbH) operate exclusively in accordance with the Allgemeine Deutsche Spediteurbedingungen 2017 („ADSp 2017“) (German Freight Forwarders’ General Terms and Conditions 2017).

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DOWNLOAD ADSp 2016

Note: In clause 23 the ADSp 2017 deviates from the statutory liability limitation in section 431 German Commercial Code (HGB) by limiting the liability for multimodal transportation with the involvement of sea carriage and an unknown damage location to 2 SDR/kg and, for the rest, the customary liability limitation of 8,33 SDR/kg additionally to Euro 1,25 million per damage claim and EUR 2,5 million per damage event, but not less than 2 SDR/kg.

 

RONAVIS B.V. Rotterdam is works according to FENEX (Dutch Forwarding Conditions – latest version).

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NAVIS BVBA Antwerpen is works according to the General Conditions of the Freight Forwarders of Belgium – latest version.

DOWNLOAD General Conditions of the Freight Forwarders of Belgium

2. NAVIS Quotation clause:

We thank you for your enquiry and quote to you as freight forwarders. We operate exclusively in accordance with the latest version of the Allgemeine Deutsche Spediteurbedingungen 2017 („ADSp 2017“) (German Freight Forwarders’ General Terms and Conditions 2017).

Note: In clause 23 the ADSp 2017 deviates from the statutory liability limitation in section 431 German Commercial Code (HGB) by limiting the liability for multimodal transportation with the involvement of sea carriage and an unknown damage location to 2 SDR/kg and, for the rest, the customary liability limitation of 8,33 SDR/kg additionally to Euro 1,25 million per damage claim and EUR 2,5 million per damage event, but not less than 2 SDR/kg.

Our quotation is based on your specification of weight, measurement, commodity type, value of goods as well as on today’s rates and tariffs and today’s rate of exchange and subject to changes until firm conclusion. Freight booking on vessels, aircrafts resp. vehicles of our choice must be effected by us. Payment of freight and other costs must be done in EUR. Other currencies are converted to EUR according to the the official day’s resp. vessel’s rate of exchange. If not quoted, the premium for transport insurance, costs for identification of content/condition in case of damage, customs inspection, storage, dispatch of documents, exceptional or communication expenses are not included. The dispatch of documents is effected at the risk of the principal.

3. NAVIS order confirmation:

All forwarding orders placed with us via E-Mail or Internet will require a written order confirmation by NAVIS.

For all urgent matters please contact us by fax or phone.

4. NAVIS’ liability:

For any information about liability regarding NAVIS’ forwarding activities, please refer to the corresponding General Terms and Conditions (ADSp, FENEX or General Conditions of the Freight Forwarders of Belgium).

The information presented on this website is provided without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement.

The NAVIS-website contains links to other websites which are independent from this website. NAVIS refuses any liability for their accuracy, completeness or authenticity of the information.

NAVIS refuses any liability for direct or indirect damage that may be inflicted as a result of visiting our website, e.g. that may be produced by Virus.

5. Instructions to be followed in case of cargo loss or damage:

1. Inspect goods immediately
Even if loss or damage is only suspected do not give a clean receipt but mark documents (e.g. shipping documents) by stating extent of damages suspected or noticed.

When delivery is made by container ensure that the container and its seals or locks are examined immediately by the responsible officials of the shipowners or the carrier. If the container is delivered damaged or with seals or locks broken or missing or with seals or locks other than stated in the shipping documents clause the delivery receipt accordingly stating the assumed loss or damage and retain all defective or irregular seals and locks for subsequent identification.

2. Secure rights of recovery from third parties.
Shipowners, railway, post, lorry owners, other carriers, forwarding agents, warehouses, customs and port authorities must be

  • requested to attend a joint survey
  • requested to certify the loss or damage, and
  • held liable in writing

where loss or damage is apparent – before taking delivery of the goods, where loss or damage is not apparent – immediately upon discovery of said loss or damage, at the latest, however, before termination of time limits (e.g. 3 days after discharge).

3. Care must be taken to minimize loss or damage and to avoid further loss or damage.

4. Immediately contact the claims survey agent named in the polifcy or certificate of insurance.

On proving substantial reasons the nearest Lloyd’s agent may be called in instead of the claims survey agent named.

5. Do not alter conditions and packing of goods before arrival of the claims survey agent unless required by measures as under clause 3.

6. Immediate notice of claim documents must be given to Insurance Company.

  • Claim Bill
  • Certificate or policy of insurance
  • Survey report
  • Bill of Lading, way-bill, or other contracts of carriage or storage
  • Shipping invoice
  • Documents showing number, measurements of weight at time of shipping and arrival
  • Certificate of loss or damage/
  • correspondence regarding liability of third parties according to clause 2
  • Subrogation form issued in favour of Insurance Company signed by the party holding rights under the contract of carriage

Prompt settlement of claims can only be effected by Insurance Company in cases where documents enumerated under clause 7 have been presented to Insurance Company. Immediate presentation to Insurance Company is, therefore, in the own interest of the party claiming damages / losses under the policy / certificate of insurance issued. In any case the documents mentioned must be submitted to Insurance Company well before expiry of any time limits of carriers etc. as under clause 2 to leave sufficient time for claims against third parties.