{"id":3566,"date":"2015-08-27T09:42:36","date_gmt":"2015-08-27T09:42:36","guid":{"rendered":"https:\/\/www.navis-ag.com\/es\/agb\/"},"modified":"2024-01-17T10:43:30","modified_gmt":"2024-01-17T10:43:30","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.navis-ag.com\/es\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"<p>[et_pb_section bb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb transparent_background=\u00bboff\u00bb allow_player_pause=\u00bboff\u00bb inner_shadow=\u00bboff\u00bb parallax=\u00bboff\u00bb parallax_method=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb make_equal=\u00bboff\u00bb use_custom_gutter=\u00bboff\u00bb custom_css_main_element=\u00bbpadding-top:50px;\u00bb custom_padding_tablet=\u00bb50px|0|50px|0&#8243; custom_padding_last_edited=\u00bbon|desktop\u00bb inner_width=\u00bb90%\u00bb inner_max_width=\u00bb1406px\u00bb prev_background_color=\u00bb#000000&#8243; next_background_color=\u00bb#000000&#8243;][et_pb_row admin_label=\u00bbrow\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb background_size=\u00bbinitial\u00bb width=\u00bb90%\u00bb max_width=\u00bb1406px\u00bb][et_pb_column type=\u00bb4_4&#8243; custom_padding__hover=\u00bb|||\u00bb custom_padding=\u00bb|||\u00bb][et_pb_text admin_label=\u00bb1. 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T\u00e9rminos y condiciones generales:<\/h1>\n<p>Todas las oficinas de NAVIS en Alemania (NAVIS AG Hamburgo, NAVIS Brema GmbH, NAVIS Han\u00f3ver GmbH, sucursal de NAVIS AG Freiberg) y las empresas conjuntas de Sea Transport Alliance (CRETSCHMAR \u2013 NAVIS Seehafen-Spedition GmbH, Noerpel \u2013 NAVIS GmbH) <strong>trabajan exclusivamente de acuerdo con las Allgemeine Deutsche Spediteurbedingungen 2017 (\u201cADSp 2017<\/strong>\u201d<strong>) (los t\u00e9rminos y las condiciones generales de los transitarios alemanes 2017).<\/strong><\/p>\n<p><strong>Atenci\u00f3n:<\/strong> La cl\u00e1usula 23 de las ADSp 2017 difiere de la limitaci\u00f3n de la responsabilidad legal citada en el art\u00edculo 431 del C\u00f3digo de Comercio Alem\u00e1n (HGB), limitando la responsabilidad del transporte multimodal, en el cual el transporte mar\u00edtimo est\u00e9 inclu\u00eddo y teniendo en cuenta un lugar desconocido de siniestro, a 2 DEG\/kg y, para el resto, la limitaci\u00f3n de responsabilidad consuetudinaria de 8,33 DEG\/kg adicionalmente a 1,25 millones de euros por reclamaci\u00f3n de da\u00f1os y 2,5 millones de euros por caso de da\u00f1os, pero no menos de 2 DEG\/kg.<\/p>\n<p><strong>NAVIS BV Amberes<\/strong> trabaja conforme a las condiciones comerciales est\u00e1ndares de los transitarios belgas \u2013 \u00faltima versi\u00f3n.<u><\/u><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bb2. 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Cl\u00e1usula de coitzaci\u00f3n de NAVIS:<\/h2>\n<p>Le agradecemos por su solicitud y le cotizamos como transitario. Trabajamos conforme a la \u00faltima versi\u00f3n de las Allgemeine Deutsche Spediteurbedingungen 2017 (\u201cADSp 2017\u201d) (los t\u00e9rminos y condiciones generales de los transitarios alemanes).<\/p>\n<p><strong>Atenci\u00f3n:<\/strong> La cl\u00e1usula 23 de las ADSp 2017 difiere de la limitaci\u00f3n de la responsabilidad legal citada en el art\u00edculo 431 del C\u00f3digo de Comercio Alem\u00e1n (HGB), limitando la responsabilidad del transporte multimodal, en el cual el transporte mar\u00edtimo est\u00e9 inclu\u00eddo y teniendo en cuenta un lugar desconocido de siniestro, a 2 DEG\/kg y, para el resto, la limitaci\u00f3n de responsabilidad consuetudinaria de 8,33 DEG\/kg adicionalmente a 1,25 millones de euros por reclamaci\u00f3n de da\u00f1os y 2,5 millones de euros por caso de da\u00f1os, pero no menos de 2 DEG\/kg.<\/p>\n<p>Nuestra cotizaci\u00f3n est\u00e1 basada en sus especificaciones de peso, medidas, tipo de mercanc\u00eda y valor de mercanc\u00eda. Asimismo se tendr\u00e1n en cuenta las tasas y las tarifas actuales y el tipo de cambio. La cotizaci\u00f3n est\u00e1 sujeta a cambios hasta llegar a una conclusi\u00f3n firme. Las reservas de espacio en buques, aviones y veh\u00edculos de nuestra elecci\u00f3n ser\u00e1n efectuadas por nosotros. Los pagos de flete y otros costes deber\u00e1n ser efectuados en euros. Otras divisas ser\u00e1n convertidas en euros seg\u00fan el tipo de cambio del buque. De no ser cotizados, los siguientes conceptos no estar\u00e1n incluidos: la prima del seguro de transporte, los costes de identificaci\u00f3n del contenido y el estado de la mercanc\u00eda en caso de da\u00f1o, la inspecci\u00f3n aduanera, el almacenaje, el env\u00edo de documentos, gastos de comunicaci\u00f3n y gastos excepcionales. El env\u00edo de documentos ser\u00e1 a riesgo del cliente.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bb3. 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header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb vertical_offset_tablet=\u00bb0&#8243; horizontal_offset_tablet=\u00bb0&#8243; z_index_tablet=\u00bb0&#8243;]<\/p>\n<h2>3. Confirmaci\u00f3n de orden de env\u00edo de NAVIS:<\/h2>\n<p>Todas las \u00f3rdenes de env\u00edo efectuadas con nosotros a trav\u00e9s de correo electr\u00f3nico o internet requerir\u00e1n una confirmaci\u00f3n por escrito de NAVIS.<\/p>\n<p><a href=\"https:\/\/www.navis-ag.com\/es\/contacto\/\"><u><span style=\"color: #0066cc;\">En caso de consultas urgentes, favor de contactarnos por correo electr\u00f3nico o por tel\u00e9fono.<\/span><\/u><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bb4. 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quote_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb quote_text_shadow_vertical_length=\u00bbquote_text_shadow_style,%91object Object%93&#8243; quote_text_shadow_vertical_length_tablet=\u00bb0px\u00bb quote_text_shadow_blur_strength=\u00bbquote_text_shadow_style,%91object Object%93&#8243; quote_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_text_shadow_horizontal_length=\u00bbheader_text_shadow_style,%91object Object%93&#8243; header_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_text_shadow_vertical_length=\u00bbheader_text_shadow_style,%91object Object%93&#8243; header_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_text_shadow_blur_strength=\u00bbheader_text_shadow_style,%91object Object%93&#8243; header_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_2_text_shadow_horizontal_length=\u00bbheader_2_text_shadow_style,%91object Object%93&#8243; header_2_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_2_text_shadow_vertical_length=\u00bbheader_2_text_shadow_style,%91object Object%93&#8243; 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header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb vertical_offset_tablet=\u00bb0&#8243; horizontal_offset_tablet=\u00bb0&#8243; z_index_tablet=\u00bb0&#8243;]<\/p>\n<h2>4. Responsabilidad de NAVIS:<\/h2>\n<p>Para m\u00e1s informaci\u00f3n sobre la responsabilidad de las actividades transitarias de NAVIS, consulte los respectivos t\u00e9rminos y condiciones Generales (ADSp o las condiciones comerciales est\u00e1ndares de los transitarios belgas).<\/p>\n<p>La informaci\u00f3n presentada en esta p\u00e1gina web es proporcionada sin ning\u00fan tipo de garant\u00eda, ya sea expresa o impl\u00edcita, incluyendo, pero sin limitarse a las garant\u00edas impl\u00edcitas de comerciabilidad, adecuaci\u00f3n para un fin particular o no infracci\u00f3n.<\/p>\n<p>La p\u00e1gina web de NAVIS contiene enlaces a otras p\u00e1ginas web independientes de la misma. NAVIS no se hace responsable de la exactitud, completitud y autenticidad de la informaci\u00f3n.<\/p>\n<p>NAVIS no se hace responsable de cualquier da\u00f1o directo o indirecto que sea causado por visitar nuestra p\u00e1gina web (ocasionados por un virus, por ejemplo).<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bb5. Instructions to be followed in case of cargo loss or damage\u00bb use_border_color=\u00bboff\u00bb custom_padding=\u00bb||50px|\u00bb module_alignment=\u00bbleft\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb background_size=\u00bbinitial\u00bb _builder_version=\u00bb4.18.0&#8243; background_pattern_color=\u00bbrgba(0,0,0,0.2)\u00bb background_mask_color=\u00bb#ffffff\u00bb text_text_shadow_horizontal_length=\u00bbtext_text_shadow_style,%91object Object%93&#8243; text_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb text_text_shadow_vertical_length=\u00bbtext_text_shadow_style,%91object Object%93&#8243; text_text_shadow_vertical_length_tablet=\u00bb0px\u00bb text_text_shadow_blur_strength=\u00bbtext_text_shadow_style,%91object Object%93&#8243; text_text_shadow_blur_strength_tablet=\u00bb1px\u00bb link_text_shadow_horizontal_length=\u00bblink_text_shadow_style,%91object Object%93&#8243; link_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb link_text_shadow_vertical_length=\u00bblink_text_shadow_style,%91object Object%93&#8243; link_text_shadow_vertical_length_tablet=\u00bb0px\u00bb link_text_shadow_blur_strength=\u00bblink_text_shadow_style,%91object Object%93&#8243; link_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ul_text_shadow_horizontal_length=\u00bbul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ul_text_shadow_vertical_length=\u00bbul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ul_text_shadow_blur_strength=\u00bbul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_blur_strength_tablet=\u00bb1px\u00bb ol_text_shadow_horizontal_length=\u00bbol_text_shadow_style,%91object Object%93&#8243; ol_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb ol_text_shadow_vertical_length=\u00bbol_text_shadow_style,%91object Object%93&#8243; ol_text_shadow_vertical_length_tablet=\u00bb0px\u00bb ol_text_shadow_blur_strength=\u00bbol_text_shadow_style,%91object Object%93&#8243; ol_text_shadow_blur_strength_tablet=\u00bb1px\u00bb quote_text_shadow_horizontal_length=\u00bbquote_text_shadow_style,%91object Object%93&#8243; 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header_4_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_5_text_shadow_horizontal_length=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_5_text_shadow_vertical_length=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_5_text_shadow_blur_strength=\u00bbheader_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=\u00bb1px\u00bb header_6_text_shadow_horizontal_length=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=\u00bb0px\u00bb header_6_text_shadow_vertical_length=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=\u00bb0px\u00bb header_6_text_shadow_blur_strength=\u00bbheader_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=\u00bb1px\u00bb box_shadow_horizontal_tablet=\u00bb0px\u00bb box_shadow_vertical_tablet=\u00bb0px\u00bb box_shadow_blur_tablet=\u00bb40px\u00bb box_shadow_spread_tablet=\u00bb0px\u00bb vertical_offset_tablet=\u00bb0&#8243; horizontal_offset_tablet=\u00bb0&#8243; z_index_tablet=\u00bb0&#8243;]<\/p>\n<h2>5. Instructions to be followed in case of cargo loss or damage:<\/h2>\n<p><em>1. Inspect goods immediately <\/em><br \/>Even if loss or damage is only suspected do not give a clean receipt but mark documents (e.g. shipping documents) by stating extent of damages suspected or noticed.<\/p>\n<p>When delivery is made by container ensure that the container and its seals or locks are examined immediately by the responsible officials of the shipowners or the carrier. If the container is delivered damaged or with seals or locks broken or missing or with seals or locks other than stated in the shipping documents clause the delivery receipt accordingly stating the assumed loss or damage and retain all defective or irregular seals and locks for subsequent identification.<\/p>\n<p><em>2. Secure rights of recovery from third parties.<\/em><br \/>Shipowners, railway, post, lorry owners, other carriers, forwarding agents, warehouses, customs and port authorities must be<\/p>\n<ul>\n<li>requested to attend a joint survey<\/li>\n<li>requested to certify the loss or damage, and<\/li>\n<li>held liable in writing<\/li>\n<\/ul>\n<p>where loss or damage is apparent &#8211; before taking delivery of the goods, where loss or damage is not apparent &#8211; immediately upon discovery of said loss or damage, at the latest, however, before termination of time limits (e.g. 3 days after discharge).<\/p>\n<p><em>3. Care must be taken to minimize loss or damage and to avoid further loss or damage. <\/em><\/p>\n<p><em>4. Immediately contact the claims survey agent named in the polifcy or certificate of insurance.<\/em><\/p>\n<p>On proving substantial reasons the nearest Lloyd&#8217;s agent may be called in instead of the claims survey agent named.<\/p>\n<p><em>5. Do not alter conditions and packing of goods before arrival of the claims survey agent unless required by measures as under clause 3. <\/em><\/p>\n<p><em>6. Immediate notice of claim documents must be given to Insurance Company. <\/em><\/p>\n<table class=\"termsTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"cell1\">\n<ul>\n<li>Claim Bill<\/li>\n<li>Certificate or policy of insurance<\/li>\n<li>Survey report<\/li>\n<li>Bill of Lading, way-bill, or other contracts of carriage or storage<\/li>\n<li>Shipping invoice<\/li>\n<li>Documents showing number, measurements of weight at time of shipping and arrival<\/li>\n<\/ul>\n<\/td>\n<td class=\"cell2\">\n<ul>\n<li>Certificate of loss or damage\/<\/li>\n<li>correspondence regarding liability of third parties according to clause 2<\/li>\n<li>Subrogation form issued in favour of Insurance Company signed by the party holding rights under the contract of carriage<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Prompt settlement of claims can only be effected by Insurance Company in cases where documents enumerated under clause 7 have been presented to Insurance Company. Immediate presentation to Insurance Company is, therefore, in the own interest of the party claiming damages \/ losses under the policy \/ certificate of insurance issued. 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