1. General Terms and Conditions:

All German NAVIS offices (NAVIS AG Hamburg, NAVIS GmbH Bremen, NAVIS GmbH Hannover, NAVIS AG Niederlassung Freiberg) and the joint-venture companies of the Sea Transport Alliance (NAVIS-ZUFALL Übersee-Speditionszentrale der Firmen NAVIS und ZUFALL, DIEHL - NAVIS Seehafen-Spedition, CRETSCHMAR - NAVIS Seehafen-Spedition GmbH, NAVIS - ZUFALL Seehafen-Spedition GmbH, Lebert - NAVIS Übersee-Spedition GmbH) are working according to ADSp (German Forwarders' Standard Terms and Conditions - latest issue). SLVS-Plus is signed.

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The ADSp limits in all cases and without exception the liability of the freight forwarder, particulary under paragraph 23 which states that the legal liability for damage to goods as per § 431 of the German Commercial Code (HGB) is limited in the case of damage to goods whilst in the care of a forwarder to 5 EUR per kg. In case of multimodal transports - including sea transport - the liability is limited to 2 SDR (special drawing rights) per kg. In addition in case of any claim the liability of the forwarder is limited to 1 mio. EUR per damage resp. to 2 mio. EUR per event or 2 SDR per kg whichever is the greater. Paragraph 17 ADSp does not constitute an agreement for alternative maximum liability sums article 25 of the Montreal Convention.

RONAVIS B.V. Rotterdam is working according to FENEX (Dutch Forwarding Conditions - latest issue).

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NAVIS BVBA Antwerpen is working according to the General Conditions of the Freight Forwarders of Belgium - latest issue.

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2. NAVIS clauses for enquiries:

European Land-Transportation:
We thank you for your enquiry and quote to you as freight forwarders We operate exclusively in accordance with the latest version of the Allgemeinen Deutschen Spediteurbedingungen - ADSp - (German Forwarders' Standard Terms and Conditions of Trading). The ADSp limits in all cases and without exception the liability of the freight forwarder, particulary under paragraph 23 which states that the legal liability for damage to goods as per § 431 of the German Commercial Code (HGB) is limited in the case of damage to goods whilst in the care of a forwarder to 5 EUR per kg. In case of multimodal transports - including sea transport - the liability is limited to 2 SDR (special drawing rights) per kg. In addition in case of any claim the liability of the forwarder is limited to 1 mio. EUR per damage resp. to 2 mio. EUR per event or 2 SDR per kg whichever is the greater. Our quotation is based on the specified weight / measurement / commodity / value of goods as well as on today's rates and tariffs and today's rate of exchange and subject to alteration until firm conclusion. If not quoted, the premium for a transport insurance is not included.

Export-Sea Transportation / Airfreight:
We thank you for your enquiry and quote to you as freight forwarders We operate exclusively in accordance with the latest version of the Allgemeinen Deutschen Spediteurbedingungen - ADSp - (German Forwarders' Standard Terms and Conditions of Trading). The ADSp limits in all cases and without exception the liability of the freight forwarder, particulary under paragraph 23 which states that the legal liability for damage to goods as per § 431 of the German Commercial Code (HGB) is limited in the case of damage to goods whilst in the care of a forwarder to 5 EUR per kg. In case of multimodal transports - including sea transport - the liability is limited to 2 SDR (special drawing rights) per kg. In addition in case of any claim the liability of the forwarder is limited to 1 mio. EUR per damage resp. to 2 mio. EUR per event or 2 SDR per kg whichever is the greater. Paragraph 17 ADSp does not constitute an agreement for alternative maximum liability sums article 25 of the Montreal Convention. Our quotation is based on the specified weight / measurement / commodity / value of goods as well as on today's rates and tariffs and today's rate of exchange and subject to alteration until firm conclusion. Costs for dispatch of documents, costs for communication are not included and will be charged per outlay. Freight booking on vessels of our choice must be effected by us. Freight and other costs are payable at Hamburg. All payments must be done in EURO. Other currencies are converted to the official days' resp. vessels' rate of exchange. If not quoted, the premium for a transport insurance is not included.

Import-Sea Transportation:
We thank you for your enquiry and quote to you as freight forwarders We operate exclusively in accordance with the latest version of the Allgemeinen Deutschen Spediteurbedingungen - ADSp - (German Forwarders' Standard Terms and Conditions of Trading). The ADSp limits in all cases and without exception the liability of the freight forwarder, particulary under paragraph 23 which states that the legal liability for damage to goods as per § 431 of the German Commercial Code (HGB) is limited in the case of damage to goods whilst in the care of a forwarder to 5 EUR per kg. In case of multimodal transports - including sea transport - the liability is limited to 2 SDR (special drawing rights) per kg. In addition in case of any claim the liability of the forwarder is limited to 1 mio. EUR per damage resp. to 2 mio. EUR per event or 2 SDR per kg whichever is the greater. Our quotation is based on the specified weight / measurement / commodity / value of goods as well as on today's rates and tariffs and today's rate of exchange and subject to alteration until firm conclusion. Costs for dispatch of documents, costs for communication are not included and will be charged per outlay. The dispatch of documents is effected at the risk of the principal. Freight booking on vessels of our choice must be effected by us. Freight and other costs are payable at Hamburg. All payments must be done in EURO. Other currencies are converted to the official days' resp. vessels' rate of exchange. Costs for identification of content / condition in case of damage, customs inspection or storage costs at arrival are not included. If not quoted, the premium for a transport insurance is not included.


3. NAVIS order confirmation:
All forwarding orders placed with us via E-Mail or Internet require written order confirmation from NAVIS.

For all urgent matters please contact us by fax or phone.


4. NAVIS' liability:
For any information about liability regarding NAVIS' forwarding activities please refer to the corresponding General Terms and Conditions (ADSp, FENEX or General Conditions of the Freight Forwarders of Belgium).

Information on this website is provided without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement.

The NAVIS-website contains links to other websites which are independent from this website. NAVIS refuses any liability for their accuracy, completeness or authenticity of the information.

NAVIS refuse any liability for direct or indirect dammage that may be related to the visit of our website, e.g. that may be produced by virus.


5. Instructions to be followed in case of cargo loss or damage:

1. Inspect goods immediately
Even if loss or damage is only suspected do not give a clean receipt but mark documents (e.g. shipping documents) by stating extent of damages suspected or noticed.

When delivery is made by container ensure that the container and its seals or locks are examined immediately by the responsible officials of the shipowners or the carrier. If the container is delivered damaged or with seals or locks broken or missing or with seals or locks other than stated in the shipping documents clause the delivery receipt accordingly stating the assumed loss or damage and retain all defective or irregular seals and locks for subsequent identification.

2. Secure rights of recovery from third parties.
Shipowners, railway, post, lorry owners, other carriers, forwarding agents, warehouses, customs and port authorities must be

• requested to attend a joint survey
• requested to certify the loss or damage, and
• held liable in writing

where loss or damage is apparent - before taking delivery of the goods, where loss or damage is not apparent - immediately upon discovery of said loss or damage, at the latest, however, before termination of time limits (e.g. 3 days after discharge).

3. Care must be taken to minimize loss or damage and to avoid further loss or damage.

4. Immediately contact the claims survey agent named in the polifcy or certificate of insurance.

On proving substantial reasons the nearest Lloyd's agent may be called in instead of the claims survey agent named.

5. Do not alter conditions and packing of goods before arrival of the claims survey agent unless required by measures as under clause 3.

6. Immediate notice of claim documents must be given to Insurance Company.

Claim Bill Certificate or policy of insurance Survey report Bill of Lading, way-bill, or other contracts of carriage or storage Shipping invoice Documents showing number, measurements of weight at time of shipping and arrival

Certificate of loss or damage/ correspondence regarding liability of third parties according to clause 2 Subrogation form issued in favour of Insurance Company signed by the party holding rights under the contract of carriage

Prompt settlement of claims can only be effected by Insurance Company in cases where documents enumerated under clause 7 have been presented to Insurance Company. Immediate presentation to Insurance Company is, therefore, in the own interest of the party claiming damages / losses under the policy / certificate of insurance issued. In any case the documents mentioned must be submitted to Insurance Company well before expiry of any time limits of carriers etc. as under clause 2 to leave sufficient time for claims against third parties.

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